Amazon Seller ASIN suspensions
Standard ASIN Appeal
Premium ASIN Appeal
Time of Delivery: Under 36 Hours
Through our tested appeal process, we promise to maximize your chances of getting your specific ASIN reinstated as quickly and efficiently as possible.
Time of Delivery: Under 24 hours*
Our premium appeal includes everything within our standard appeal process but this covers multiple ASINs and/or will place you at the top of our queue to ensure you receive your appeal within 24 business hours
*Same business day is only applicable to single ASINs
All ASIN Packages Include
1. A personally assigned account manager who has industry-leading appeal knowledge and expertise
2. A custom and comprehensive written plan of action delivered within a specific time from processed payment.
3. A set of instructions on what settings to change on your account and on your listing for optimization
4. Further emails to Amazon (up to 5 after initial response from Amazon)
5. Any Escalation Assistance Needed
6. Around the Clock Support from your dedicated account specialist via email, text and phone
7. Over 7 years worth of experience, knowledge and expertise in helping Amazon sellers accounts get reinstated
You will be assigned an Amazon Account Specialist to evaluate your account and the chance of successfully reinstating it.
Once we are confident we can reinstate your account with our appeal, you will be directed to checkout.
Our checkout process is on our website making it secure and simple.
After your purchase is processed, your account manager will strategically build your plan of action and advise you on the steps that need to be taken.
We receive a reinstatement email from Amazon.
If we do not, we escalate your appeal to the appropriate Amazon Department.
What Makes ASP Different
Detailed Analysis and Assessment
We will run a in-depth analysis of your situation, a detailed review of all relevant metrics, and interview you with the proper questions to determine the root cause and the proper strategy to reinstate your account.
Custom written Plan of action
Your dedicated account manager will write you a custom-tailored plan of action specific to your case. This will not be a template or a cookie-cutter appeal. We will develop this based on the findings from our reseacrh and we will utilize our best practices which have been refined through years of experience and 1000's of sellers reinstated.
Follow Ups and escalation
Often times, several submissions will be necessary for a seller account appeal to be successful and for an account to be reinstated. We will guide you and help you through the entire process as we push to other departments, contacts within Amazon and escalation if necessary.
All for one flat fee.
Sustainable Post Support
We always work to advise our clients on the best steps for their accounts and their businesses moving forward after reinstatement. In that, we develop long-standing relationships with our clients and provide assistance coaching and strategies to make sure that their accounts are sustainable and safe. Most end up staying subscribed and keeping ASP on retainer with our Account Protection Services.